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chinanetspeed

  • Member Login
  • Support 
    • FAQ
    • Installation
    • Troubleshooting
  • …  
    • Member Login
    • Support 
      • FAQ
      • Installation
      • Troubleshooting
GET STARTED
broken image

chinanetspeed

  • Member Login
  • Support 
    • FAQ
    • Installation
    • Troubleshooting
  • …  
    • Member Login
    • Support 
      • FAQ
      • Installation
      • Troubleshooting
GET STARTED

chinanetspeed

  •  

    EXPERIENCE LIFE-CHANGING INTERNET

    We make your internet hassle-free in mainland China

    TRY FOR 30 DAYS FREE
  • ENJOY THE INTERNET

    LIKE BACK HOME

     

    ENJOY THE INTERNET LIKE BACK HOME

    Accelerate your internet up to 300% for a faster and richer online experience in mainland China.

    START YOUR HOME TRIAL
  • Chinese New Year Holiday Timelines

    Please expect delayed delivery for orders placed after February 5. Happy Year of Ox!

  • WELCOME TO THE INTERNET YOU DESERVE

    Introducing a new way to access the internet in China. Play games, watch movies, search for what you want - instantly. No servers to select, no complex protocols - It just works!

    Test chinanetspeed with a 30-day home trial

    (requires 399RMB hardware deposit - fully refundable!)

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    Sign-up for a 30-day Trial

    A small tagline

    Enter your address and pay ¥399 refundable deposit

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    Delivered to Your Door

    A small tagline

    We'll prepare your order within 2-3 business days

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    "Plug&Play" Installation

    A small tagline

    No technician needed! Connect two wires and add power.

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    It Just Works!

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    You'll never go back to the old way of internet in China again!

  • Get started with a 30-day home trial!

    No Obligation, No Contracts - Return equipment anytime for full deposit refund

    1

    Sign-up for a 30-day Trial

    Enter your address and pay ¥399 refundable deposit

    2

    Delivered to Your Door

    We'll prepare your order within 2-3 business days

    3

    "Plug&Play" Installation

    No technician needed! Connect two wires and add power

    4

    It Just Works!

    You'll never go back to the old way of internet in China again!

  • Our mission is to help you return to an internet lifestyle you once enjoyed

     

    Expats rejoice! We designed the holy grail for China internet users - blazing speed, reliability, and open access - all built into a plug&play module that works with any existing home wifi router.

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    BETTER THAN A VPN

    up to 300% faster vs. VPNs

    Verified and tested using 3rd party tools. Try for yourself with a 30-day home trial

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    ALWAYS ON, ALWAYS READY

    It just works. Even at 9pm in China

    We know evenings are especially hard, Not for us - we're fast anytime, all the time.

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    ANSWERS WHEN YOU NEED HELP

    1:1 agent support to get back online

    No one should suffer from bad internet. Let us fix your internet, so you can get stuff done

  • Our mission is to help you return to an internet lifestyle you once enjoyed

     

    Expats rejoice! We designed the holy grail for China internet users - blazing speed, reliability, and open access - all built into a plug&play module that works with any existing home wifi router.

    We understand the struggle to survive your internet connection in Mainland China

    • It takes hours to send a basic text-only email
    • You upgraded to the best ISP plan, but feels like dial-up
    • Don't even start with trying to get online after 9pm
    • Building internet shifu says everything is normal!!!

    Out of frustration, we spent countless hours reading forums, translating articles, and taking apart routers to build a new solution that actually works in China!

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    WE MAKE YOUR INTERNET FASTER

    up to 300% faster vs. VPNs

    Verified and tested using 3rd party tools. Try for yourself with a 30-day home trial

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    ALWAYS ON, ALWAYS READY

    It just works. Even at 9pm in China

    We know evenings are especially hard, Not for us - we're fast anytime, all the time.

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    ANSWERS WHEN YOU NEED HELP

    1:1 agent support to get back online

    No one should suffer from bad internet. Let us fix your internet, so you can get stuff done

  • Our mission is to help you return to an internet lifestyle you once enjoyed

     

    Expats rejoice! We designed the holy grail for China internet users - blazing speed, reliability, and open access - all built into a plug&play module that works with any existing home wifi router. 

    We understand the struggle to survive your internet connection in Mainland China

    • It takes hours to send a basic text-only email
    • You upgraded to the best ISP plan, but feels like dial-up
    • Don't even start with trying to get online after 9pm
    • Building internet shifu says everything is normal!!!

    Out of frustration, we spent countless hours reading forums, translating articles, and taking apart routers to build a new solution that actually works in China!

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    WE MAKE YOUR INTERNET FASTER

    up to 300% faster vs. VPNs

    We use premium bandwidth to accelerate your connection past domestic bottlenecks

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    WORKS WITH ANY INTERNET

    Walk into your home. It just works.

    Connects with your existing wifi router. No servers to select, no protocol choices needed

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    GET HELP FROM OUR EXPERTS

    Speed is nothing without reliability

    English-speaking network engineers available on standby to get you back online

  • Amazing, amazing, AMAZING! There is no service that even holds a candle up to this.

    Read more from Rob on our facebook page

    It works 100%​.

    Read more from Janus on our facebook page

    I have Express VPN, but it was slow after a certain time at night... I purchased this and...now I can watch all my TV channels...without breaking down.

    This device is recommended.​

    Read more from James on our facebook page

  • HOW IT WORKS

    We designed the holy grail for China users - blazing speed, reliability, and open access - all built into a plug&play module that works with any existing home wifi router

    Speedtest result showing maximum speeds and low-latency ping time

    Premium 国际精品网 Bandwidth

    Better than a VPN - 300% faster

    Internet in China is not made equal - We use only premium grade "VIP" bandwidth to bypass network slowdown and bottlenecks in China

    • Up to 300% speed increase to foreign websites
    • No slowdown of China websites 
    • Self-healing network automatically detect issues and updates routing 

    Learn how much faster International Boutique Network is on zh.wikipedia.org

    Speedtest result showing maximum speeds and low-latency ping time

    Works with any home WiFi router

    Powered by RaspberryPi MiniPC

    We wrote custom firmware to enhance your existing WiFi router. No servers to select, no complex protocols. It just works!

    • Instant connection for all devices - mobile phones, PS4, even AppleTV
    • "Idiot-Proof" setup requires two steps: add power and internet 
    • Ships to major cities in China typically within 2-3 business days

    Your questions answered in our FAQs!

    READ OUR FAQs
    Speedtest result showing maximum speeds and low-latency ping time

    Built with ♥ in Shanghai

    China-based Tech for China Users

    Unlike overseas VPNs, we understand the challenges for internet users in China. We live and breathe it everyday.

    • Extensive research to build the fastest connection for China
    • Free assistance on signing up for internet plans in China
    • Free remote diagnosis and updates
    • Live technical support via wechat with English-speaking staff

    Ask us Anything! Email or find us on Wechat ID- "Chinanetspeed"

    I HAVE A QUESTION
  • Speedtest result showing maximum speeds and low-latency ping time

    Netflix and Chill

    Netflix and Amazon-Prime Ready!

    Access to USA Media Catalog for Netflix and Amazon!

    • Requires paid subscription service to each individual service (not included)
    • USA Catalog allows up to 30% more titles than foreign libraries
    • Compatible with any TV devices - Apple TV, Firestick, Xiaomi TV, etc

    Want more video services? Let us know!

    REQUEST ACCESS
  • GET STARTED WITH A 30-DAY HOME TRIAL

    Remove stress and anxiety from slow internet - No servers to select, no protocol choices. It just works!

    • Chinanetspeed accelerator delivered to your home
    • No IT expertise needed - just connect power and internet
    • Includes our Boost Unlimited plan - up to 300Mbps speeds
    • 1:1 Live technical support via wechat to get you online

    Try us for ¥399* Hardware Deposit - Fully Refundable!

     

    *2023: Due to global chip shortage, the deposit fee is temporarily increased to ¥899. Full amount refunded upon equipment return

    START YOUR HOME TRIAL
  • Start with a free trial. Change your plan anytime

    ALL PLANS are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service.

    BOOST LITE

    starting at ¥199 /mo

    Starter package for basic email, video, everyday web surfing

    • Verified speeds up to 300Mbps for overseas websites
    • Includes 100GB of accelerated data for 30 days
    • Performance (including speed and stability) will be lost after 100GB. Add 100GB data for ¥199

    Monthly Plans:

    • After 30-day trial, pay ¥239 for 100GB per month
    • Billed ¥239 every month

    Annual Plans:

    • Billed ¥2388 every 12 months
    • Buy ten months, receive two months free!
    TRY FOR 30 DAYS FREE

    BOOST UNLIMITED

    starting at ¥499 /mo

    Surf to your heart's content - TV, gaming, videochat, and more!

    • Verified speeds up to 300Mbps for overseas websites
    • Includes UNLIMITED accelerated data for 30 days
    • Fair Usage Policy applies. See FUP for more detail

     

    Monthly Plans:

    • After 30-day trial, pay ¥599 for unlimited data per month
    • Billed ¥599 every month

    Annual Plans:

    • Billed ¥5988 every 12 months
    • Buy ten months, receive two months free!
    TRY FOR 30 DAYS FREE

    30-DAY HOME TRIAL

    Try us for ¥399* Hardware Deposit - Fully Refundable!

    Experience life-changing internet in the comfort of your own home with a 30-day home trial

    • Includes UNLIMITED accelerated data for 30 days
    • Fair Usage Policy applies. See FUP for more detail
    • Guaranteed 100% no-hassle refund policy. Just send back your equipment, and we'll refund your deposit in full!

    No technician needed. Just connect two wires and add power

     

    *2023: Due to global shortage, the equipment deposit is temporarily increased to ¥899. Full amount refunded upon equipment return

    TRY FOR 30 DAYS FREE
  • Just 4 easy steps to life-changing internet

    1

    Sign-up for a 30-day Trial

    Enter your shipping address and pay HW deposit

    2

    Delivered to Your Door

    We'll prepare your order for shipping in 2-3 business days

    3

    "Plug&Play" Install

    No technician needed! Connect two wires and add power

    4

    FINISHED!

    You'll never go back to the old way of internet in China again!

  • INVITE FRIENDS & EARN FREE CREDIT

    Share your unique link and earn ¥300 credit for each friend who joins with a paid subscription!

     

     

    LEARN MORE

  • FREQUENTLY ASKED QUESTIONS

    Still have questions? Reach out via wechat ID: chinanetspeed

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    How are you faster than Astrill, Express, and other services?

    Network protocols designed for China

    Legacy protocols were intended as a secure means to access to corporate intranets. However, the added data overhead results in decreased performance - especially here in China, where every single last megabit of network speed counts!

     

    At ChinaNetSpeed, we use the latest technologies that are tailored specifically for the network challenges in mainland China for an optimal web surfing experience - up to 3x faster than VPNs.

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    How do you measure your speedtest?

    Our results speak for themselves

    Did you know that a common industry practice is to manipulate and prioritize speedtest.net network traffic?

     

    At ChinaNetSpeed, we rigorously test and publish our connection speeds using 3rd party tools, such as greatfire.org and speedtest.net. However, we cannot validate or confirm their impartiality.

     

    Unfortunately, there is a no perfect solution - connection speed, hardware specifications, even time of day can significantly impact results. The best way is to try and see our results for yourself!

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    I just want Netflix to work on my TV. Can you help?

    Access for all your devices - Netflix and more!

    With our router-based solutions, all devices in your home can enjoy high speeds without the hassle of server logins or complex protocols, including streaming services such as Netflix, Amazon Prime, and all gaming systems. It's how the Internet should be!

  • Have more questions? Visit our FAQ page or search our Knowledge Base

  • The China Internet Survival Guide

    Tips and advice on how to survive the internet in China

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    Have Questions? Talk with one of our Experts!

    Send us an email or connect with us via wechat!

  • FREQUENTLY ASKED QUESTIONS

    How can you get such fast speeds? It doesn't seem possible.

    VPN protocols were intended as a secure means to access to corporate intranets. However, the added data overhead results in decreased performance - especially here in China, where every single last megabit of network speed counts!

     

    At ChinaNetSpeed, we use the latest technologies that are tailored specifically for the network challenges in mainland China. We regularly publish our performance compared to other services, and our speeds are backed someone you can trust - yourself! Simply run a speedtest on your current wifi network, then repeat when connected to Chinanetspeed. No gimmicks, no hidden tricks - it just works!

    How much data do I need?

    The initial 30-day trial period includes unlimited data usage* to help establish a baseline for how much data is needed. You can additionally check your data usage anytime on your account page

     

    *Fair Usage Policy applies for unlimited data. See Terms and Conditions for details

    What happens if I go over my data plan?

    When an account exceeds its monthly data plan, Chinanetspeed will attempt to notify customers and request that a more appropriate data plan is required. Additionally, we may also be able to recommend network changes that may better optimize your data usage.

     

    If subsequent overages continue to occur (or if no response is received), the speed of your account will be slowed. Emails and basic text webpages may continue to load, but any rich media (videos, music, etc) quality will be noticeably reduced until your plan is brought to current data accounting.

    Still more questions?

    Contact us via wechat ID: chinanetspeed or send us an email using the link below. We are here to help!

    How do you measure your speedtest?

     

    Did you know that a common industry practice is to manipulate and prioritize speedtest.net network traffic?

     

    At ChinaNetSpeed, we rigorously test and publish our connection speeds using 3rd party tools, such as greatfire.org. However, we cannot validate or confirm their impartiality.

     

    Unfortunately, there is a no perfect solution - connection speed, hardware specifications, even time of day can significantly impact results. The best way seems to just try and see for yourself.

  • PAY-AS-YOU-GO PRICING

    ALL PLANS are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service.

    STANDARD

    starting at ¥199 /mo

    Starter package for basic email, video, everyday web surfing

    • Download speeds up to 30Mbps
    • Supports 3-4 users at a time
    • Free technical support with Plug&Play Installation
    Data Packages:
    • 50GB, 100GB, 250GB

    Hardware Deposit:

    • ¥299 Hardware Deposit
    • Full deposit refund upon return
    Starting at ¥199 /mo

    PERFORMANCE

    starting at ¥349 /mo

    Surf to your heart's content - TV, media, gaming, videochat, and more!

    • Download speeds up to 80Mbps
    • Supports 5-8 users at a time
    • Free technical support with Plug&Play Installation
    Data Packages:
    • 100GB, 250GB, 500GB

    Hardware Deposit:

    • ¥299 Hardware Deposit
    • Full deposit refund upon return
    Starting at ¥349 /mo

    ULTIMATE

    starting at ¥599 /mo

    Business-class internet - Experience the fastest internet in China!

    • Download speeds 200+Mbps
    • Supports 40+ users at a time
    • Free technical support with Plug&Play Installation
    Data Packages:
    • 250GB, 500GB, 1TB

    Hardware Deposit:

    • ¥999 Hardware Deposit
    • Full deposit refund upon return
    SOLD OUT
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    Hardware Acceleration

    Powered by RaspberryPi MiniPC

    We built our firmware from the ground-up dedicated to the unique Internet of China

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    Direct Access to VIP Bandwidth

    No IT Expertise needed

    Premium performance using 国际精品网 quality to accelerate past bottlenecks

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    Routing Updates with Live Support

    We’re here for you. Forever.

    Disruptions are common, but our live agent teams get you back online fast

  • FREQUENTLY ASKED QUESTIONS

    How can you get such fast speeds? It doesn't seem possible.

    VPN protocols were intended as a secure means to access to corporate intranets. However, the added data overhead results in decreased performance - especially here in China, where every single last megabit of network speed counts!

     

    At ChinaNetSpeed, we use the latest technologies that are tailored specifically for the network challenges in mainland China. We regularly publish our performance compared to other services, and our speeds are backed someone you can trust - yourself! Simply run a speedtest on your current wifi network, then repeat when connected to Chinanetspeed. No gimmicks, no hidden tricks - it just works!

    I placed my order yesterday, but I haven't seen my package yet.

    Please note that we require 5-7 business days (Mon-Fri) to process your order, followed by 1-2 day courier delivery. If you haven't heard from us or received your delivery within this timeframe, please contact us and we'll track it down for you!

    Can you send a technician to my home for installation?

    No technician needed! Our installation process is "idiot-proof" - just connect two wires, add power, that's it! Read our full installation guide for detailed step-by-step instructions

    How much data do I need?

    The initial 30-day trial period includes unlimited data usage* to help establish a baseline for how much data is needed. You can additionally check your data usage anytime on your account page

     

    *Fair Usage Policy applies for unlimited data. See Terms and Conditions for details

    What happens if I go over my data plan?

    When an account exceeds its monthly data plan, Chinanetspeed will attempt to notify customers and request that a more appropriate data plan is required. Additionally, we may also be able to recommend network changes that may better optimize your data usage.

     

    If subsequent overages continue to occur (or if no response is received), the speed of your account will be slowed. Emails and basic text webpages may continue to load, but any rich media (videos, music, etc) quality will be noticeably reduced until your plan is brought to current data accounting.

    Still more questions?

    Contact us via wechat ID: chinanetspeed or send us an email using the link below. We are here to help!

  • EXPERIENCE

    Life-Changing Internet

    Accelerate your internet up to 300% for a faster and richer online experience in mainland China.

    30-DAY HOME TRIAL
  • With chinanetspeed, we accelerate your home internet up to 300% for a faster and richer experience online

    We are not a VPN - Instead, we custom-build specialized network equipment that works with any consumer wifi router to accelerate your internet. Installation is self-guided with live support, no contracts, and no restrictions for a 30-day trial* in your own home. Get online and get to work today!
     
    *Free trial requires a one-time ¥299 deposit, fully refundable upon equipment return

  • SPEED OF CHINA

    Premium Web Acceleration

    INTERNET SURVIVAL GUIDE

    Network Tips and Tutorials

    WECHAT HELPDESK

    Remote Diagnostic Testing

  • MONTHLY PRICING AND PLANS

    ALL PLANS are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service.

  • PAY-AS-YOU-GO PLANS

    ALL PLANS are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service.

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    ¥150/mo

    for up to 50GB per month

    Billed $59.99 USD every month.

    30-day money-back guarantee

     

     

     

     

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    FREE Month

    for each referral!

    Billed $299.99 USD every month

    30-day money-back guarantee

    Save 12.5%

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    FREE Month

    for each referral!

    Billed $299.99 USD every month

    30-day money-back guarantee

    Save 12.5%

  • Internet at the Speed of China

    We are not a VPN - Instead, we build China-optimized network equipment to accelerate your internet

    Speedtest result showing maximum speeds and low-latency ping time

    Web Acceleration Hardware

    WORKS WITH ANY WIFI ROUTER

    Our algorithms use predictive analysis for high-speed, long-haul network routes, matched with a dedicated processor to reduce domestic bandwidth bottlenecks

    • Speed results up to 300% gain in overall network throughput
    • Hardware connects to any wifi router via Plug&Play installation
    • Direct access to premium VIP bandwidth increase 
    • No servers, no complex protocols. It just works!

    Experience life-changing internet with a ¥299 hardware deposit - fully refundable!

    JOIN FREE FOR A MONTH
  • Learn more about how our internet acceleration works

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    Hardware Acceleration

    Custom-built ASIC processors

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    Chinaspeed Algorithms

    Predictive Congestion Control

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    Premium Bandwidth

    Direct Access to VIP Bandwidth

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    Diagnostic Testing

    Internet not great? Let us help

  • Contact Us

    Help Us Make the Internet Great Again

  • Learn more about how our internet acceleration works

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    Hardware Acceleration

    Custom-built ASIC processors

    Consumer routers are often overwhelmed by dropped packets and poor latency. Ours can.

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    Chinaspeed Algorithms

    Predictive Congestion Control

    We built our firmware from the ground-up dedicated to the unique Internet of China

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    Premium Bandwidth

    Direct Access to VIP Bandwidth

    Premium network performance at 国际精品网 quality to accelerate past domestic bottlenecks

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    Diagnostic Testing

    Internet not great? Let us help

    We've run thousands of speedtests and can help figure out what's wrong quickly

  • MONTHLY PLANS AND PRICING

    All plans are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service

    1

    Account Signup

    Signup with a ¥299 deposit, fully refundable upon return

    2

    Fast Delivery

    We'll build and deliver your goods within 5 business days

    3

    Easy Self-Install

    Plug&Play Install works with any consumer wifi router

    4

    Happy Surfing!

    All services provided free for 30-days. Ask us anything!

  • TESTIMONIALS

    "Amazing - I wouldn't believe these speeds would be possible at all in the mainland."

    Eric A. connects to his trading platform in New York City in real-time with Chinanetspeed

    "There is no realistic amount of money that I would NOT pay.

    These guys are that good."

    Rex M. attends his online coursework with Chinanetspeed

    "Life-changing is accurate."

    Mary B. stays in touch with family overseas via videochat with Chinanetspeed

    "This technology literally saved my life and my career. I could not have survived without them!"

    Lee manages her startup team remotely across Asia with Chinanetspeed

  • With chinanetspeed, we accelerate your home internet up to 300% for a faster and richer experience online

    We are not a VPN - Instead, we custom-build specialized network equipment that works with any consumer wifi router to accelerate your internet

    Speedtest result showing maximum speeds and low-latency ping time

    Web Accelerator Add-on

    BETTER THAN A VPN -300% FASTER

    We build specialized hardware to help address common network issues in China - congestion, jitter, & packet loss - especially over large distances to foreign websites

    • Predictive congestion control algorithm to achieve higher bandwidths and lower latencies for internet traffic
    • Up to 300% increase to global websites with no slowdown of domestic connections
    • Remove stress and anxiety - No servers to select, no complex protocols. It just works!

    Try us for just ¥299 HW deposit to get started - fully refundable!

    FREE TRIAL FOR 30 DAYS
  • BETTER THAN A VPN

    Up to 400% faster than leading VPNs

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    Speedtest Comparison - May 2018

    Source: GreatFire.org

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    Our Results - May 2018

    2055kbps vs. 580 kbps - up to 354% Faster!

    We know speedtests are notoriously unreliable, but this is just one indicator we use to benchmark our performance. Contact us for more information!

    READ MORE IN OUR BLOG
  • Get started with a risk-free trial

    ALL PLANS are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service.

    ¥199 per month

    Starter package suitable for 2-3 devices - 50GB - basic email, video, everyday surfing

    *Requires ¥299 one-time hardware deposit - fully refundable upon device return

    GET STARTED

    Performance Package

    up to 80Mbps

    Supports 5-8 devices online at the same time - Internet TV, Netflix, online gaming

    starting at

    ¥349 per month

    100GB data, one-year hardware buyback

    Ultimate Package

    up to 200Mbps

    Business-class internet at 200Mbps+ Experience the fastest internet in China!

     

    Contact us for details

    Referral Promotion

    1 month free!

    Receive a free month for a new customer

     

    Just add our Wechat ID: chinanetspeed, and start a group chat for your referral!

  • BETTER, FASTER, STRONGER THAN A VPN

    Learn more about how internet acceleration differs from VPN services

    Category

    SPEED

     

    ACCELERATION

     

    SECURITY

     

    EXPERIENCE

    ChinaNetSpeed

    Speeds up to 200Mbps with monthly speed results published using an independent 3rd party

    We use premium bandwidth that bypasses domestic bottlenecks and increases speed to foreign websites

    Modern cipher adopted by Google and Mozilla teams with no known theoretical or practical vulnerabilities

    No cities to select, no complex protocols to understand - We've done all the research, so you can get online and back to work

    VPN Service w/ Router

    Speeds up to 1-2Mbps with no speed claims supported by the VPN service.

     

    "Best-effort" bandwidth peering suffers from significant slowdown, especially in peak evening hours

    PPTP and L2TP protocols are already compromised. OpenVPN is known to be throttled or blocked in China

    145 cities in 94 countries using any of five protocols = 725 possible combinations

     

  • Frequently Asked Questions

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    Fastest internet on the planet

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  • Performance Internet at the Speed of China

    Accelerate Your Home Internet up to 300% for a Faster and Richer Experience Online

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    Premium Network Acceleration

    Better than a VPN - 300% faster

    We buy premium bandwidth to accelerate the internet by bypassing slowdown and bottlenecks in China

    • Up to 300% speed increase to foreign websites
    • No slowdown of domestic connections 
    • Verified speeds using 3rd party for complete transparency

    Try us for just ¥299 HW deposit to get started - fully refundable!

    JOIN FREE FOR A MONTH
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    Always-On Access

    Get Online and Get to Work

    Remove stress and anxiety - No servers to select, no complex protocols. It just works!
    • Instant connection for all devices - computers, tablets, even VoIP
    • Pre-configured to ensure the fastest connection possible
    • "Idiot-Proof" setup requires just two steps: power and an internet connection

    Check out our FAQs in our Blog!

    READ MORE
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    Built with ♥ in Shanghai

    China-based Tech for China Users

    Unlike overseas VPNs, we understand the challenges for internet users in China. We live and breathe it everyday.

    • Extensive research to build the fastest connection for China
    • Free assistance on signing up for internet plans in China
    • Free diagnosis on existing line
    • Live technical Wechat support

    Ask us Anything! Email or find us on Wechat ID- "Chinanetspeed"

    I HAVE A QUESTION
  •  MONTHLY PLANS AND PRICING 

    ALL PLANS are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service.

  • MONTHLY PLANS AND PRICING

    All plans are covered by a no-hassle 100% Money-Back Guarantee for your first 30 days of service

    BASIC

    20GB for ¥99/mo

    Starter package for basic email, video, everyday web surfing

     

    • Accelerated speed up to 24Mbps*
    • Supports 3-4 users at a time
    • Free technical support with Plug&Play Installation
     
     
     
    Pricing Options:
    • 20GB for ¥99/mo 
    • 50GB for ¥199/mo
     
     
     
    Hardware Deposit:
    • ¥200 Hardware Deposit
    • Refunded upon return in working condition
      * Requires existing internet connection capable of maximum speeds (not included)

      PREMIUM

      Unlimited ¥299/mo

      Surf to your heart's content with unlimited usage - TV, gaming, videochat, and more!

      • Accelerated speed up to 80Mbps*
      • Supports 5-8 users at a time
      • Free technical support with Plug&Play Installation
      • Free remote updates
      • Fair usage rules apply for unlimited data
      Pricing Options:
      • 1 month for ¥399/mo 
      • 6 months for ¥350/mo  save 12%
      • 12 months for ¥299/mo save 25%
      Hardware Deposit:
      • ¥400 Hardware Deposit
      • Refunded upon return in working condition
        * Requires existing internet connection and a wifi router capable of maximum speeds (not included)

        ULTIMATE

        Unlimited ¥399/mo

        Blazing fast internet for those who demand the pinnacle of internet available in China

        • Accelerated speed up to 200Mbps*
        • Supports 10+ users at a time
        • Free technical support with Plug&Play Installation
        • Free remote updates
        • Fair usage rules apply for unlimited data
        Pricing Options:
        • 1 month for ¥499/mo
        • 6 months for ¥450/mo save 10%
        • 12 months for ¥399/mo save 20%
        Hardware Deposit:
        • ¥1000 Hardware Deposit
        • Refunded upon return in working condition
        * Requires existing internet connection and a wifi router capable of maximum speeds (not included)

        TRIAL

        2 Weeks for ¥200

        Try for just a ¥200 hardware deposit, fully refundable upon return in working condition!

        REFERRALS

        Receive one month free

        Refer a friend as a new customer and we will add a an additional month to your account free!

      © 2017-2023 Find us on Wechat: chinanetspeed

      Terms & Conditions
      ×
      Terms & Conditions
      Chinanetspeed Terms of Service
      
      The following terms and conditions (the “Terms”) govern your use of the network acceleration services (the “Service”) provided by Chinanetspeed (“Chinanetspeed”). and their associated website domains (the “Site”). These Terms also govern the use of and access to Chinanetspeed’s content (the “Content”), which includes the Chinanetspeed website (the “Site”), applications (the “Apps”), and any software provided by Chinanetspeed (the “Software”).
      By agreeing to these Terms, you are also agreeing to the Privacy Policy (“Privacy Policy”).
      
      1. ACCEPTANCE
      By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“you”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and Chinanetspeed. If you do not agree with any part of the Terms, you may not use our Services.
      By creating an account for using our Services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided is accurate and complete.
      
      2. MODIFICATION
      Chinanetspeed may update the Terms from time to time without notice.  If you continue to use Chinanetspeed’s Services, Content, Site, Apps, or Software after these changes take effect, then you agree to the revised Terms.  The current version of the Terms is available on the Site. You understand and agree that it is your obligation to review these Terms from time to time in order to stay informed on current rules and obligations. Notification on any core changes to the Terms will be provided to subscribers through an email message or update to the Site. Your use of the Content or Services following the changes to these Terms constitutes your acceptance of the changed Terms.
      
      3. PRIVACY POLICY
      We are committed to your privacy and do not collect or log traffic data or browsing activity from individual users connected to our Service.
      
      When you register on the Site you will be asked to provide certain personal information, including your billing and e-mail address and payment information. We will store this information, but will not share it with any third parties except as necessary to provide the features of the Service. For example, we may store your personal information on a third party server or we may use a third party analytics tool to understand how our Service is being used by customers. We will use your contact details to send you notifications about the Service and to respond to customer support requests. You may access and change your personal information by logging in to the Site.
      
      In addition, we may collect the following information: dates (not times) when connected to our service and the total amount of data transferred per day. We store this to be able to deliver the best possible network experience to you. We analyze this information generically and keep the data secure.
      
      Our software may send diagnostic data to a third party analytics provider for the purpose of identifying connection errors and possible bugs in our application. The information collected is generic in nature and does not contain personally identifying information.
      
      We use third party cookies, pixels and website analytics tools to track sales promotions or advertisements and to understand which pages on the Site receive visitors.
      
      4. SUBSCRIPTIONS
      Chinanetspeed Services are available to you upon registration on the Site. By subscribing to the Services, you agree to become a subscriber (“Subscriber”) for the period you have elected. A full list of subscription plans and pricing is available on the Site. Chinanetspeed reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Site or sent via email. Any changes to the pricing will not affect the Subscriber’s current subscription period and will become effective upon subscription renewal.
       
      5. INTELLECTUAL PROPERTY RIGHTS
      You may use the Chinanetspeed Products and Services to evaluate them. Chinanetspeed retains title, ownership and all rights to any Chinanetspeed Products and Services and anything else that Chinanetspeed makes available to You. You may not use Chinanetspeed Products and Services in a production environment. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Services in any way not expressly authorized by Chinanetspeed is strictly prohibited.
      
      Chinanetspeed shall own all rights to anything You choose to submit under this agreement. If that isn’t possible, then You agree to do whichever of the following that Chinanetspeed asks You to do: transfer all of Your rights regarding Your submissions to Chinanetspeed, give Chinanetspeed an exclusive, irrevocable, worldwide, royalty-free license to Your submissions to Chinanetspeed, or grant Chinanetspeed any other reasonable rights. You will transfer Your submissions to Chinanetspeed, and sign documents and provide support as requested by Chinanetspeed, and You appoint Chinanetspeed to act on Your behalf to secure these rights from You. You waive any moral rights You have and agree not to exercise them, unless You notify Chinanetspeed and follow Chinanetspeed’s instructions.
      
      Any information that Chinanetspeed provides under this agreement, as well as Your feedback and other submissions, are Chinanetspeed's confidential information. As an exception, information that You rightfully knew before receiving it from Chinanetspeed, is public information, or information that was lawfully disclosed to You is not confidential information under this agreement. You must immediately tell Chinanetspeed if You are legally required to disclose confidential information.
      
      You must keep all of Chinanetspeed’s confidential information secret and use it only to evaluate Chinanetspeed Products and Services. Any information that Chinanetspeed provides under this agreement, as well as Your feedback and other submissions, are Chinanetspeed’s confidential information. As an exception, information that You rightfully knew before receiving it from Chinanetspeed, is public information, or information that was lawfully disclosed to You is not confidential information under this agreement. You must immediately tell Chinanetspeed if You are legally required to disclose confidential information.
      
      6. SUBSCRIPTIONS
      By purchasing a subscription, you agree to become a subscriber for the duration of the bandwidth consumed (such as 50GB or unlimited fair usage) for the time period specified. All purchase amounts are stated in CNY. All data packages end automatically at the completion of the stated duration.
      
      7. FAIR USAGE POLICY (FUP)
      Bandwidth transfer is subject to fair usage policy. Excessive/abusive bandwidth consumption that may result in service disruption is not acceptable.
      
      We intend to provide the best possible Internet experience to all our customers. For this, we rely on customers being fair in the way they use the Internet. Generally, this is the case; However, some small numbers of heavy or excessive users on unlimited data plans take up all the bandwidth, slowing down the network and connection that is shared for everyone else. Recent data analytics has shown that 5% of the top heavy users consumes in excess of 40% of overall ISP bandwidth. This "Fair Usage Policy" is here to provide an option that if your usage is excessive over a period of time to the point it is impacting on other users experience, then we reserve the right to ask you to reduce your broadband usage.
      
      Under the policy, we normally define internal fair usage levels for unlimited data transfer plans. The usage levels set are very much adequate and as such, most customers will not be affected. Our system continuously monitors the data usage of each user periodically.
      
      
      If Chinanetspeed determines your usage to be excessive and unfair and affecting other users experience Chinanetspeed will first send a notification via email, then throttle your Internet speed until the subscription expires. If excessive data usage continues, then, in addition to any remedy that it may have at law, we shall terminate contract to use the services and charge user any applicable cancellation fee, outstanding dues then refund.
      
      Chinanetspeed reserves the right to change this FUP in part or in whole as and when required. The customer is solely responsible for any consequences that result due to the violation of this FUP.
      
      8. SUSPENSION AND TERMINATION
      We reserve the right to suspend or terminate the privileges of users who commit violations of our policies and service agreements. We will determine, in our discretion, whether there has been a breach of these terms through your use of our Site or Service and suspend or terminate a user's account accordingly.
      
      
      9. REFUND POLICY
      You may cancel your account with a full refund within 30 days of your initial purchase (“Money Back Guarantee”). Refunds beyond the 30-day purchase window will be considered, at the sole discretion of Chinanetspeed.
      
      Refunds are generally processed within seven (7) days, and are made to the original form of payment used for purchase.
      
      10. ACCEPTABLE USE POLICY
      It is your responsibility to assess whether using the Site, Apps, Software, or Services is in compliance with local laws and regulations. Whenever you use the Site, Apps, Software, or Services, you should comply with these Terms and applicable laws, regulations, and policies.
      
      You understand that it is your responsibility to keep your Chinanetspeed account information confidential. You are responsible for all activity under your account. If you ever discover or suspect that someone has accessed your account without your authorization, you are advised to inform us immediately so that we may revoke your account credentials and issue new ones.
      Chinanetspeed aims to provide the best service possible to all of our Subscribers. In that sense, we require that you do not misuse our Content or Services. A misuse refers to any use, access, or interference with the Content or Services contrary to the Terms or applicable laws and regulations.
      
      In order to protect the Services from being misused or used to harm someone, Chinanetspeed reserves the right to take appropriate measures when our Services are being used contrary to these Terms and applicable laws. You agree that Chinanetspeed may terminate your account, without providing a refund for Services already paid, if you misuse the Service.
      In using our Services, you agree not to:
      
      Send or transmit unsolicited advertisements or content (i.e., “spam") over the Service.
      Send, post, or transmit over the Service any content which is illegal, hateful, threatening, insulting, or defamatory; infringes on intellectual property rights; invades privacy; or incites violence.
      Upload, download, post, reproduce, or distribute any content protected by copyright or any other proprietary right without first having obtained permission from the owner of the proprietary content.
      Upload, download, post, reproduce, or distribute any content that includes sexual or explicit depictions of minors.
      Engage in any conduct that restricts or inhibits any other Subscriber from using or enjoying the Service.
      Attempt to access, probe, or connect to computing devices without proper authorization (i.e., any form of “hacking”).
      Attempt to compile, utilize, or distribute a list of IP addresses operated by Chinanetspeed in conjunction with the Service.
      Use the Service for anything other than lawful purposes.
      
      11. LANGUAGE AND TRANSLATION OF CONTENT
      All of our Content was originally written in English. Any translation of our Content is done on a best-effort basis. We cannot guarantee the accuracy of translated Content. In the event of any discrepancy between the translated Content and the English Content, the English Content shall prevail.
      
      12. THIRD-PARTY WEBSITES
      Chinanetspeed may provide you with content belonging to Third Parties (“Third Parties”) or links leading to third-party websites. Chinanetspeed is not responsible for the availability of the content provided by Third Parties as they are not under the control or supervision of Chinanetspeed, and they may have different terms of use and policies. Your access through our Services to any website, service, or content provided by Third Parties does not indicate any relationship between Chinanetspeed and such Third Parties.
      
      13. DISCLAIMERS
      We will strive to prevent interruptions to the Site and Services. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Services will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion.
      
      Chinanetspeed service coverage, speeds, server locations, and quality may vary. Chinanetspeed will attempt to make the Service available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control, including but not limited to emergencies; third-party-service failures; or transmission, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate user accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
      
      Chinanetspeed reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject Chinanetspeed or our customers to liability. Chinanetspeed disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the Service and/or into your computing device.
      
      14. LIMITATIONS OF LIABILITY
      Chinanetspeed shall not be liable and shall not have responsibility of any kind to any Subscriber or other individual for any loss or damage that you incur in the event of:
      
      any failure or interruption of the Site or Service;
      any act or omission of any Third Party involved in making the Site or Service or the data contained therein available to you;
      any other cause relating to your access or use, or inability to access or use, any portion of the Site or its Content;
      your interactions on the Site or Service;
      your failure to comply with this Agreement;
      the cost of procurement of substitute goods or services; or
      unauthorized access to or alteration of your transmissions or data, whether or not the circumstances giving rise to such cause may have been within the control of Chinanetspeed or of any vendor providing software, services, or support for the Site or Service.
      In no event will Chinanetspeed, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.
      
      15. INDEMNIFICATION
      You agree to indemnify, defend, and hold harmless Chinanetspeed, its officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.
      
      16. CHOICE OF LAW
      This Agreement shall be governed by and construed in accordance with the laws of New York, excluding its rules governing conflicts of law.
      
      17. ARBITRATION
      All disputes arising out of or relating to this Agreement or the use of the Site or Services shall be finally settled under the Rules of Arbitration (“Rules”) of the International Centre for Dispute Resolution (ICDR) by one arbitrator (“Arbitrator”) appointed in accordance with said Rules. The arbitration shall be conducted in the state of New York, unless all parties agree otherwise by a signed written agreement.
      
      The Arbitrator must be qualified and have a background in the area of computer networks, including but not limited to the internet.
      
      The Arbitrator shall have the authority to permit an expedited exchange of documents, but any discovery shall be limited to document requests and interrogatories. The Arbitrator shall have no power or authority to add to or detract from this Agreement, and the costs of the arbitration shall be borne equally, except as described below.
      
      The arbitration shall be conducted on an expedited schedule. The arbitration must be concluded, and an award issued, no later than one hundred and twenty (120) days following the filing of the demand for arbitration, unless all parties to the arbitration proceeding agree in writing to an extension of time or continuance.
      Subject to any applicable law to the contrary, you agree that any cause of action arising out of or related to the use of our Site or Services must be commenced within one (1) year after the cause of action accrues, or such action will be permanently barred.
      In the event that Chinanetspeed is the respondent in any such arbitration, damages awarded against Chinanetspeed may not exceed the amount you have paid Chinanetspeed for use of the Service.
      
      The Arbitrator shall have the authority to grant any temporary, preliminary, or injunctive relief in a form substantially similar to that which would otherwise be granted by a court of law. The Arbitrator shall have no authority to award punitive damages. The resulting arbitration award may be enforced, or injunctive relief may be sought, in any court of competent jurisdiction in the state of New York. Reasonable costs (including all costs of arbitration) and attorney’s fees shall be awarded against the party that commenced the arbitration, in the event that party does not prevail in the arbitration.
      The parties subject to this arbitration provision include Chinanetspeed, its officers, directors, and employees, and any company or legal entity which is a parent, subsidiary, or sister company to Chinanetspeed, or with which Chinanetspeed has contracted to provide services to Subscribers through Chinanetspeed.
      
      18. FINAL PROVISIONS
      If any provision in this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this Agreement shall remain in full force and effect. Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision.
      
      19. DISCLAIMERS
      We will strive to prevent interruptions to the Site and the Service. However, these are provided on an “as is” and “as available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Service will meet your requirements, or that it will be uninterrupted, timely, secure, or error free, or that defects, if any, will be corrected. You acknowledge that you access the Site and the Service at your own discretion and risk.
      
      We do not control, nor are we responsible for, any data, content, services, or products (including software) that you access, download, receive or buy while using the Service. We may, but do not have any obligation to, block information, transmissions or access to certain information, services, products or domains to protect the Service, our network, the public or our users. We are not a publisher of third-party content accessed through the Service and are not responsible for the content, accuracy, timeliness or delivery of any opinions, advice, statements, messages, services, graphics, data or any other information provided to or by third parties as accessible through the Service.
      
      The Site may contain links to third party websites (“Third Party Websites”). Access to Third Party Websites is at your own risk, and Chinanetspeed is not responsible for the accuracy, availability or reliability of any information, goods, data, opinions, advice or statements made available on Third Party Websites. These links may also lead to Third Party Websites containing information that some people may find inappropriate or offensive. The Third Party Websites are not under the control of Chinanetspeed and, as such, Chinanetspeed is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third Party Website. The inclusion of any links to Third Party Websites on the Site are provided solely as a convenience to you and does not imply an endorsement or recommendation by Chinanetspeed of any third party resources or content. Chinanetspeed is not responsible for any form of transmission received from any link, nor is Chinanetspeed responsible if any of these links are not working appropriately. You are responsible for viewing and abiding by any privacy statements and terms of use posted in connection with Third Party Websites, and these Third Party Websites are not governed by this Agreement.
      
      Service coverage, speeds, server locations and quality may vary. Chinanetspeed will attempt to make the Service available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control including but not limited to emergencies, third party service failures, transmission, equipment or network problems or limitations, interference or signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks. We may impose usage or service limits, suspend service, or block certain kinds of usage in our sole discretion to protect users or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
      
      Chinanetspeed does not as a matter of ordinary practice actively monitor user sessions for inappropriate behavior, nor do we maintain direct logs of customers' Internet activities. However, Chinanetspeed reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion, and without notice, remove, block, filter or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject Chinanetspeed or its customers to liability. Chinanetspeed disclaims any and all liability for any failure on its part to prevent such materials or information from being transmitted over the Service and/or into your computing device.
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